Shipping policy

Shipping Policy

At Anova Body, we deliver elite-grade athletic equipment and high-performance gear directly to dedicated athletes worldwide. Our goal is to provide a seamless, secure, and reliable shipping experience.

1. Order Processing Times
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, along with a secure tracking link.

2. Shipping Rates and Estimated Delivery
To maintain top-tier logistics, we utilize a network of specialized global fulfillment and manufacturing centers located in the United States, Europe, and Asia. 

* Standard Shipping: Free delivery on eligible orders worldwide. 
* Delivery Timeline: Once dispatched from our fulfillment centers, standard delivery takes between 7 to 12 business days to arrive at addresses within the United States and major European destinations. 

Please note that custom gear or specific regional high-ticket items may experience minor variations in delivery times depending on your local postal service and customs clearance.

3. Multiple Packages and Split Shipments
Because we work with multiple elite fulfillment facilities to guarantee maximum product availability, orders containing more than one item may be dispatched separately. If this happens, your gear will arrive in multiple packages at different times, and you will receive a unique tracking number for each package.

4. Customs, Duties, and Taxes
Anova Body is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Lost, Stolen, or Damaged Packages
Once a package is handed over to our premium courier partners, we monitor its path. If your tracking information states that your package was delivered but you have not received it, or if it arrives damaged, please contact our support team immediately at support@anovabody.com with your order details so we can investigate and assist you.

Contact Our Support Team
If you have any questions or require real-time updates regarding your shipment, please reach out to us:
Email: anovaperformance@outlook.com